Customer Service Center
Lehigh Valley Mall’s Customer Service Center is located on the lower level between the escalators. The Center offers gift cards, mall directories, shopping bags, fax service, information on mall stores, free use of strollers and free use of wheelchairs during mall hours.
610-264-5511

Mall Hours
Lehigh Valley Mall is open Monday through Saturday, 10 AM to 9:30 PM and Sunday, 11 AM to 7 PM. Department store and holiday hours may vary.
For a printable version of the November/December 2007 holiday hours please go to our homepage and click on the holiday hours icon.

The Kravco Simon Giftcard
Presented by Visa, Kravco Simon Giftcards are always a stylish gift! Plus they're welcomed anywhere in the world Visa is accepted. Giftcards are available in denominations of $20 - $500 at the Customer Service Center which is located on the lower level between the escalators. Visa, MasterCard, American Express, Discover and personal checks are accepted. See a Customer Service Associate for further details.
Handling fee applies. Terms and conditions apply (including an administrative fee of $2.50 per month beginning in the thirteenth month after the month of card purchase, and additional fees which may apply) and are available at Guest Services, on-line at www.simongiftcard.com, and in materials which accompany each card.

A.E.D. and O2 Unit
For the health and safety of our customers, there is an Automated external Defribillator (A.E.D.) and Emergency Oxygen Uint (O2 Unit) on mall premises. Contact Customer Service or Security offices.

Wheelchairs and Strollers
Both are available at no charge at the Customer Service Center.

Escalators and Elevator
Escalators are located in the center of the mall, next to the Customer Service Center. The elevator is located toward JCPenney, with additional escalators and elevators in each department store.

Automated Teller Machines
Three locations: at the main entrance by Ruby Tuesday, in the Promotional Court on the lower level and on the upper level near the escalators.

Telephones
Located on both levels near the elevator and on the upper level near the restrooms.

Restrooms
Men’s, Women’s and Family Restrooms are located on the upper level behind Victoria’s Secret. The Family Restroom offers a parent’s restroom that can accommodate a stroller, a child’s restroom, a changing table and nursing room with two comfortable chairs.

Tourism
Featuring over 130 stores and restaurants, Lehigh Valley Mall is the premiere destination for shopping in the Lehigh Valley region. So, whether you are staying in the area or just passing through, make Lehigh Valley Mall one of your destinations. And don’t forget…clothing and shoes are TAX-FREE!

Many local hotels offer complimentary shuttle service to and from the mall. Please inquire at your hotel for details. LANTA buses offer routes that stop at the mall. For schedule information, call (610)776-7433 or log onto www.lantabus.com.

Lehigh Valley Mall also offers a special welcome package to each member of a Group/Motorcoach Tour that advises our office of their trip in advance. If you are planning a day of shopping through a group tour, please call our Customer Relations Manager at (610)264-5511 at least one week prior to your visit. When calling, please have the date, time, motorcoach company, and number of visitors confirmed.